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Workplace Investigations: Your Step-by-Step Guide from Complaint to Closure - On-Demand

Workplace Investigations: Your Step-by-Step Guide from Complaint to Closure - On-Demand

Product Code: YEWA062118D

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Workplace Investigations: Your Step-by-Step Guide from Complaint to Closure - On-Demand

Webinar now available On-Demand.

WEBINAR SNAPSHOT: Learn step-by-step how to conduct a workplace investigation.

As an HR manager, you should be thoroughly investigating every complaint that comes across your desk. And, it’s important to investigate allegations of wrongdoing in a timely manner, but you run the risk of cutting some key corners if you act too quickly.

A fair, prompt, and thorough investigation is your best defense in the case of a lawsuit, but what’s the secret to conducting a successful inquiry? For starters, you should have a complete investigation plan in place before a complaint even gets to your desk—because in HR, it’s not a question of if, but when a complaint will be logged.

Use this in-depth webinar on-demand, and learn how to conduct a workplace investigation, stay compliant, and handle employee complaints effectively. You’ll get valuable tips on how to prepare for workplace investigations, stay compliant, and avoid court.

Plus, you’ll learn:

  • What to do first when an employee comes to you with a complaint or allegation
  • How to develop a plan to determine who should be investigated and what evidence you will need to collect
  • What you should and shouldn’t do before the investigation is concluded
  • Interviewing tips to help you get to the truth
  • The importance of confidentiality
  • Strategies for resolving those “he said, she said” situations
  • What to do after the investigation is over
  • And much more!

About Your Presenter:

Susan Fentin, Esq. Susan Fentin, Esq.
Senior Counsel
Skoler, Abbott & Presser P.C.

Susan Fentin is Senior Counsel with the Springfield labor and employment law firm of Skoler, Abbott & Presser, P.C. She is a graduate of Wellesley College and graduated magna cum laude from Western New England College School of Law, where she was Editor-in-Chief of the Law Review. Ms. Fentin specializes in preventing and defending claims of employment discrimination and helping companies develop policies and practices that comply with the myriad of state and federal laws governing employment. She has routinely been named a SuperLawyer by Boston Magazine, and from 2010 to 2014, she was named one of the top labor and employment attorneys in Massachusetts by the prestigious Chambers USA. In 2015, she was recognized as one of the Top 50 Women Lawyers in Massachusetts. She is also Editor of the Massachusetts Employment Law Letter and is a frequent presenter of webinars on a variety of subjects in addition to Master Classes on the FMLA and ADA for BLR.

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