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Unconscious and Systemic Bias: The Hidden Toll on Workplace Culture, Hiring, Productivity, and Retention

Unconscious and Systemic Bias: The Hidden Toll on Workplace Culture, Hiring, Productivity, and Retention

Product Code: YHWA032719

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Unconscious and Systemic Bias: The Hidden Toll on Workplace Culture, Hiring, Productivity, and Retention

Live Webinar: Wednesday, March 27, 2019

1:30 to 3:00 p.m. Eastern/10:30 a.m. to 12:00 p.m. Pacific

WEBINAR SNAPSHOT: Learn how to create a culture of inclusion to avoid damaging hidden biases. Unconscious and Systemic Bias: The Hidden Toll on Workplace Culture, Hiring, Productivity, and Retention


What is hidden bias? It is subtle but can reveal itself in different ways, such as:

  • An interviewer asks different questions of different candidates, depending on their race, age, and gender
  • An executive invites a male worker to attend a sporting event while ignoring a female worker who’s sitting right there
  • A manager assumes that a young dad won’t be interested in a promotion because he’s too busy with his kids

These may all seem like little things, but they can add up to create a pervasive (and possibly illegal) culture of bias.

Even with antidiscrimination and anti-harassment policies in place hidden bias can creep in and damage workplace culture, productivity, and even retention. Also known as implicit bias, this type of bias manifests in stereotypes and attitudes that can guide the decision-making process in a subliminal way. And, unfortunately, all of us are prone to have some level of unconscious bias.

Thus, the challenge for HR is to figure out how to identify and rid unconscious bias as best you can, so your organization can create and foster a culture of inclusiveness, respect, and acceptance. Doing so can have a positive impact on hiring, retention, and engagement. But, how do you do eliminate unconscious bias and foster a culture of inclusiveness?

Join us on March 27 for an all-new webinar designed to teach you fundamental skills for recognizing and correcting hidden—unconscious—biases that can negatively impact hiring, retention, and other areas, such as team-based collaboration and performance.

You’ll learn how to:

  • Identify and address unconscious bias in individuals and in your organizational culture, with an emphasis on business systems and processesRecognize the filters that we all see the world through
  • Create a culture of belonging by taking small actions that result in big change
  • Outline the ways in which an inclusive atmosphere will benefit the organization
  • Increase awareness of unconscious bias in the recruiting, hiring, and retention process, and learn solutions
  • Conduct an HR self-audit to uncover hidden biases within the department
  • Solve problems stemming from individual, organizational, and systemic biases that affect diversity, inclusion, and employees’ sense of belonging
  • And much more!

About Your Presenters

Marlin SmithMarlin Smith, SHRM-SCP
Mandrake HR Consulting LLC

Marlin Smith is a dynamic HR professional that is passionate about helping employees and companies find common ground for success. He enjoys training and inspiring people and companies to go beyond their everyday tasks to seek excellence and continuous improvement. Mr. Smith has a solid background in leadership, safety, and employee culture from over 15 years in Human Resources leadership. He believes that the key to a successful employer/employee relationship is commitment: on the part of the employer to provide the best environment for employee to thrive, and on the part of the employee to bring the whole of their skills to the table to fulfill their given roles. When both parties bring their best, it’s amazing what can happen!

Mr. Smith has been a featured speaker and presenter with the Society for Human Resource Management for several years, presenting most recently at the 2015 National Conference in Las Vegas, and the 2016 National Conference in Washington, D.C. in both a session on diversity in the workplace, and a session outlining key management lessons. Due to his ability to mix humor, relatability and strong content, he consistently receives high marks from session attendees. A graduate of the University of Chicago (AB’97), Mr. Smith is also a proud Dale Carnegie graduate. He and his family reside in Charlotte, North Carolina.