2021 Safety Culture Virtual Master Class: Train Your Way to a Great Safety Culture - On-Demand

Now Available On-Demand.

Program Length: 4 hours

You’ve fixed the hazards, provided better equipment, and enforced procedures. Now, how can you further improve safety? In the past, organizations have focused on improving safety by addressing the work environment.

Fixing hazards, providing better tools and equipment, and developing and enforcing adequate procedures are all approaches that, understandably, have worked well at improving safety. But many organizations have reached a plateau, finding that relying primarily on these approaches without taking a more comprehensive view of safety produces only marginal gains.

Organizations also need to ensure their culture supports safety. The safety culture includes patterns of behavior, perceptions, values, and expectations, including how safe behavior is identified, enabled, promoted, and reinforced. Workplace safety training is almost effective when it is part of a comprehensive program that actively engages employees across all levels of the organization to promote a culture of safety.

This workshop will highlight the importance of training that focuses on the individual and system factors that influence safe and risky behavior, the principles of behavior and person-based psychology, hazard recognition and human error reduction, principles of safety leadership, and components of a successful employee involvement process to help organizations achieve an ideal safety culture.

Designing jobs to improve safety performance and reduce human error, the importance of error identification and opportunities for correction before they lead to injury or other negative outcomes will also be detailed.

In this 4-hour intensive training session, you’ll learn:

• The components of an ideal safety culture and individual and organizational practices that support an ideal safety culture,
• How to use principles of Person and Behavior-Based Safety, Human Factors Engineering, and Human and Organizational Performance, to build an ideal safety culture,
• How to describe leadership’s role in building an ideal safety culture, and
• How common safety culture assessment tools, including surveys, focus group interviews, safety systems assessments, and leadership behavior assessments can be used to identify and drive continuous improvement opportunities and to guide and focus organizational training.

Registrants will have access for 60-days from purchase.

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Agenda

Principles for Achieving an Ideal Safety Culture
An organization’s safety culture reflects the attitudes, beliefs, perceptions, values, and behaviors that employees share and perform regarding safety. Building an ideal safety culture is a key to establishing and maintaining world class safety performance. Understanding your current safety culture is the first step to building and maintaining it.

In this session, you’ll learn:

• How to define an ideal safety culture
• Dimensions of an ideal safety culture      

Understanding Why We Do What We Do
This section introduces participants to basic behavioral science principles to understand when and why risk-taking takes place so that we can more effectively encourage safe behavior and discourage at-risk behavior.

In particular, system influences on unsafe behavior, why some consequences are more effective than others, and the importance of building ownership and getting employees at all levels of the organization involved in the safety improvement process is also emphasized.

In this session, you’ll learn:

• Principles of behavior-based psychology to influence behavior change
• Understanding risky behaviors and the influence of the culture, management systems, and equipment/facilities
• Principles of person-based psychology to influence behavior change
• Building ownership and involvement
• Leadership’s role in building the safety culture

Strategies for Improving Human Performance, Hazard Recognition, and Reducing Human Error
Complex systems require a great deal of human contribution to maintain productivity, quality, and safety. Human error is the inevitable by-product of our necessary involvement in complex systems. To eliminate human error would require us to eliminate the best source of creativity, flexibility, and problem solving ability.

In this section, understanding and distinguishing human error from calculated risk will be discussed with a special focus on system and environmental factors that may encourage at-risk behavior. Issues effecting risk and hazard perception, hazard recognition traps, error types, and designing jobs to reduce error will also be discussed.

Understanding that error and at risk behavior will inevitably occur requires not only predicting where errors are most likely, but also ensuring hazard mitigation systems are in place, with the presence of multiple layers of protection, such as an employee-based observation and feedback process to help identify and correct error, at-risk behaviors, and hazardous conditions before injuries occur.

In this session, you’ll learn:

• Differentiation between human error and calculated risk
• Hazard recognition traps
• Designing jobs to reduce human error
• Peer to peer observation and feedback

Assessing Your Safety Culture to Guide Training and Other Interventions
You can’t manage what you can’t measure.  Reaching a world-class safety culture requires reliable tools to gauge your current strengths and weaknesses, direct your improvement efforts, and measure results. Common safety culture assessment tools, including surveys, focus group interviews, safety systems assessments, and leadership behavior assessments will be reviewed and discussed.

You’ll also learn:

• How to utilize safety culture surveys, interviews, systems assessments, and behavior assessments
• How ensuring systems include error identification/correction and multiple layers of protection
• How to use assessments for customizing your training and ensuring training is transferred to on-the-job performance

Q&A with Presenter
Have lingering questions about points raised during this intensive leadership-driven workshop or want to revisit a fundamental concept or two from earlier in the day? Take advantage of this opportunity to get clarification from Steve Roberts before you wrap up for the day.

2021 Safety Culture Virtual Master Class: Train Your Way to a Great Safety Culture

Your Faculty

Steve Roberts, PhD
Senior Partner, Safety Performance Solutions Inc.

Steve Roberts, PhD, is cofounder and senior partner at Safety Performance Solutions. He earned a Ph.D. from Virginia Tech with a focus in Organizational Behavior Management. For the past 30 years, his areas of expertise include the implementation and evaluation of behavior and people-based safety processes, assessment of organizational culture, management systems design, organizational leadership, and reducing human error.

Roberts taught the ASSE Seminarfest course People-Based Safety each year from 2005 to 2018 and again in 2021 when it transitioned to ASSP SafetyFOCUS. Roberts authored the book chapter “Actively Caring for Occupational Safety: Preventing Injuries with People Based Safety,” in Scott Geller’s 2013 book Actively Caring for People.

Roberts is also lead author for the book chapter “Principles of Behavior-Based Safety” in the Handbook of Safety Principles, edited by Niklas Möller in 2018. Roberts was named among the “50 Top Safety Leaders” by ISHN News, is a regular keynote speaker, and consults with clients across all industry types.

2021 Safety Culture Virtual Master Class: Train Your Way to a Great Safety Culture

FAQ

What computer set-up do I need to attend this class?
This will be hosted on the GoToMeeting platform. Attendees should have access to a computer that has a microphone and speakers to participate, there is also an option to dial-in over a phone line if you need to connect on your phone.
You can read the full system requirements for GoToMeeting by visiting:
https://support.goto.com/meeting/help/system-requirements-for-attendees-g2m010003.
You can also test your system by visiting: https://support.logmeininc.com/gotomeeting/get-ready.

2021 Safety Culture Virtual Master Class: Train Your Way to a Great Safety Culture

Credit Information

Credits for this program expired on 12/31/21.