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HR Metrics—Top Metrics to Measure for CI/OpEx and How They Affect Your Organization - On-Demand

HR Metrics—Top Metrics to Measure for CI/OpEx and How They Affect Your Organization - On-Demand

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HR Metrics—Top Metrics to Measure for CI/OpEx and How They Affect Your Organization - On-Demand

WEBINAR SNAPSHOT: Learn how to better align your HR strategy with the goals and objectives of the organization, plus find out which metrics are most important, how to measure, and how to address any improvements that may be needed.


Getting a grasp on what HR metrics to measure and track can be another mind-boggler for HR professionals. There are so many aspects that contribute to the smooth operation of the organization that it makes sense to weed out which ones are the most important and significant for your particular workplace.

Depending on your organization’s need, an obvious area of importance would include turnover costs and the time it takes to fill open positions. Lost productivity can really stall the operation, and it’s a waste that most employers want to mitigate.

Other areas that need to be measured and addressed include:

  • absence rate;
  • job satisfaction rating; and
  • employee tenure or retention rate. 

In addition, metrics that may be studied include what percentage of goals are being met, and how well are new hires improving and getting up to speed.

Find out more about how to select and track HR metrics that matter to you and your business or organization. Use this on-demand webinar with an expert on continuous improvement and operational excellence (CI/OpEx) to learn how to set shorter- and longer-term goals for improvement after analysis of the metrics that matter most.

Learn how to:

  • Align your HR strategy to the CEO’s vision for your organization
  • Decide which indicators will provide the most useful information about performance—and figure out how that information will be processed (KPIs)
  • Determine which ways to measure your KPIs to best indicate needed intelligence and which would support your business decision making process
  • Align long-term and short-term goals for analysis and adjustment
  • Improve metrics such as turnover rates, filling open positions, etc., and understand and succeed in true ‘employee engagement’
  • Understand employees’ potential and performance
  • And more!

About Your Presenter

Rick BuchmanFrederick S. ‘Rick’ Buchman
President and CEO
Mosaic Enterprises Inc.

Rick Buchman is a recognized international change leader and trainer with more than 30 years of experience as an in-house leader and external consultant in quality and process improvement programs in multiple industries. As an organization development and continuous improvement (CI) program trainer and coach, he has worked with many Fortune 500 clients, setting up CI/OPEX (operational excellence) programs based on the Toyota Production System (TPS), attacking value stream performance issues in operational and transactional end-to-end processes and project management, as well as working with their HR executives and departments to develop collaborative strategic and operational strategies in key knowledge, skills and capabilities acquisition and development toward achieving decisive competitive advantage in market and technological leadership. Buchman co-authored Balanced Scorecard Strategy for Dummies (Wiley, 2007) and Business Efficiency for Dummies (Wiley, 2012), and published on multiple topics related to customer focus and performance tracking. He frequently presents at IQPC, BLR, and other national and international symposiums, focusing on HR metrics, strategies and leadership.