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Erratic Employee Behavior: How to Train Supervisors on What to Watch For, What to Ask, & What Not to Ask to Minimize Legal Risks - On-Demand

Erratic Employee Behavior: How to Train Supervisors on What to Watch For, What to Ask, & What Not to Ask to Minimize Legal Risks - On-Demand

Product Code: YHWA042920A

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Erratic Employee Behavior: How to Train Supervisors on What to Watch For, What to Ask, & What Not to Ask to Minimize Legal Risks - On-Demand

Webinar now available On-Demand.


WEBINAR SNAPSHOT: Learn how to recognize and identify erratic employee behavior that might be linked to mental illness, train managers on how to address these issues, and avoid getting into legal trouble by knowing the correct language and approach to use in dealing with mental illness among employees.


When an employee is behaving strangely a supervisor or manager might innocently ask him or her questions that could lead to legal liability for your company. Sometimes it may just be that an employee is experiencing normal stress, and the issue can be a temporary one with no lasting effect on the employee, coworkers, or the company. But there are times when managers have to deal with odd or irrational behavior from an employee, and they might not know just how to approach it. No employer wants to end up in court based on a miscommunication with an employee who might be having mental health issues.

To minimize this risk, it’s important to train supervisors and managers on how to determine if the employee’s performance or conduct-related issues may stem from a mental health issue that could potentially require accommodation under the Americans with Disabilities Act (ADA), or whether they are experiencing “normal” stress. 

Use this on-demand webinar to find out what to watch for when your employees are acting in an erratic or irrational manner and how to provide managers and supervisors with practical training on how to engage with an employee whose behavior is affecting job performance or violating conduct standards.  You will come away with a plan to address possible erratic behavior by employees without making legal missteps.

And, after attending this webinar, you’ll be able to:
Identify examples of conduct and behavior changes supervisors and managers should be on the lookout for 

  • Communicate the action plan for supervisors and managers to follow—including questions to ask and ones to never ask—when dealing with an employee who is acting irrationally or erratically 
  • Recognize what may be said and what should never be said to an employee’s coworkers about the situation 
  • Manage—and defuse—a situation where an employee presents a direct threat to himself (herself) or others 
  • Balance overall business performance needs with an employee’s need for r leave under the Family and Medical Leave Act (FMLA) or accommodation under the ADA and engage in coaching and/or discipline as needed to get maintain business results without violating federal law
  • And much more!

And, as a bonus for attending, you’ll receive BLR’s new infographic, Unusual Behavior in the Workplace: Steps to Take to Minimize Legal Risk, which is chock full of tips on how to address performance-based issues stemming from common mental health disorders. 

About Your Presenter

Steve AlbrechtSteve Albrecht, D.B.A.
HR Consultant
www.drstevealbrecht.com

Steve Albrecht manages a training, coaching, and management consulting firm. As a trainer, speaker, author, and consultant, Dr. Albrecht is internationally recognized for his expertise in high-risk HR issues. He provides HR consulting, site security assessments, coaching, and training workshops in supervisory improvement, workplace violence prevention, harassment prevention, drug and alcohol awareness, team building and team conflict resolution, negotiation, and stress management. Albrecht holds a B.A. in English, a B.S. in Psychology, an M.A. in Security Management, and a doctoral degree in Business Administration (D.B.A.). He has been a trainer for over 30 years and is certified in HR, security management, employee coaching, and threat assessment and management. He has written 21 books on business, security and law enforcement subjects.