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The High ROI of Soft Skills Training: How to Develop Communication, Professionalism and Other Skills for a Measurable Improvement in Retention and Performance - On-Demand

The High ROI of Soft Skills Training: Develop Communication, Professionalism and Other Skills - On-Demand

Product Code: YTWA032218D

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The High ROI of Soft Skills Training: How to Develop Communication, Professionalism and Other Skills for a Measurable Improvement in Retention and Performance - On-Demand

Webinar now available On-Demand.


WEBINAR SNAPSHOT: Learn how to develop employees’ soft skills to drive their comprehension.



An assistant professor of economics at MIT Sloan found that soft skills training returned roughly 250 percent on investment within eight months of its conclusion. Boosts in worker productivity accounted for much of this gain, but the training also led to the enhanced ability to perform complex tasks more quickly, short-term improvements in attendance, and increased retention during the training.

What’s more, skills such as communication, professionalism, and customer service are critical to business success. In fact, CareerBuilder has reported that 77 percent of employers now believe that soft skills are equally important to hard skills in the workplace.

Branching scenarios, or eLearning narratives that incorporate real-life situations and put learners in problem solver roles, can be an extremely effective tool for building these and other soft skills. By immersing workforce learners in branching scenarios, they’re more in the driver’s seat with the learning experience, so they’re more likely to comprehend the concepts being taught and then better able to retain and apply the skills you’re trying to hone.

Use this all-new on-demand webinar with training design and development expert Thomas Toth, who will show you how to apply branching scenarios to your training program to develop your workforce’s soft skills and achieve measurable business results.

You’ll learn:

  • The benefit of using technology to teach soft skills 
  • The structure and benefit of branching scenarios 
  • How to use creative storyboarding techniques to create branching scenarios 
  • How to program a branching scenario using Storyline 360 
  • And more! 

About Your Presenter

Thomas A. TothThomas A. Toth 
Managing Director and Founder
dWeb Studios, Inc. dWeb Studios, Inc.

Thomas Toth has over 20 years of global experience in the design and development of training programs and educational technology. He has led the creation and implementation of global learning initiatives for companies like Western Union, Janus Capital Group, and SafeNet. As a consultant, he has designed training programs for clients such as CHANEL, DiSH, Kelly-Moore Paint, Swarovski, Newmont Mining, the Walmart Foundation, Airgas, Murale and Trizetto.

Mr. Toth is a recognized as an expert and innovator in the area of online learning and is a regular speaker for the Association for Talent Development (ATD), and has delivered presentations to the eLearning Guild, the Association for Supervision and Curriculum Development (ASCD) and Pepperdine University. He is the winner of ELearning! Magazine's Learning Champion Award 2016 in the category of Mentor.

Mr. Toth is the author of the books “Technology for Trainers,” first and second edition, and a contributing author to both the “ASTD Handbook for Workplace Learning Professionals” and Michael Allen’s “eLearning Annual 2012”. His work in the area of leadership program development lead to an ASTD BEST award for training and development in 2008. In 2016, Learning! Magazine recognized Mr. Toth as a Learning Champion winner in the category of Mentor.

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