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Negativity at Work: How to Identify and Prevent Harassment, Bullying, Gossiping and Other Toxic Behaviors

Negativity at Work: How to Identify and Prevent Harassment, Bullying, Gossiping and Other Toxic Behaviors

Product Code: YHWA101818

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Negativity at Work: How to Identify and Prevent Harassment, Bullying, Gossiping and Other Toxic Behaviors

Live Webinar: Thursday, October 18, 2018

1:30 p.m. to 3:00 p.m. Eastern / 10:30 a.m. to 12:00 p.m. Pacific


WEBINAR SNAPSHOT: Learn how to identify and prevent harassment, bullying, gossiping, and other toxic behaviors at work.


A work environment that is suffused with negativity is not going to be a happy, productive environment. Negativity can rear its ugly head in many forms—from cliques, to simple clusters of gossipers, to subtle or outright bullies and harassers. Many managers are unaware of how to change or turn around bad behavior, so over time it becomes the organization’s culture.

It can be hard to resist the rumor mill—workplace drama can be a diversion like none other. But gossip and rumors also can infect your workplace and should not be tolerated or condoned.

Anyone not stepping in to put a stop to these behaviors—whether an employee, supervisor, or manager—unknowingly becomes a reinforcer of them. All employees from top to bottom knowing what to say and when is key to a civil work environment.

Further, if you, as manager, happened to ruffle feathers unintentionally, it may help to ask the employee, or to provide an open door so employees feel they can come to you. It’s not always clear—some employees tend to lick their wounds in private. But understanding your employees, what makes them tick, and what they care about, can go a long way toward straightening things out.

Join us on October 18, to learn how you can address negativity in the workplace and build a more positive, productive, respectful work culture. You’ll be provided the roadmap on how to address a negative work culture and how to construct a work environment that allows no space for bullying, harassment, or gossip and negativity.

Plus, you’ll learn:

  • Why people bully and gossip at work
  • The different forms of bullying and harassment, which may be subtle and insidious at times
  • How to identify “bad” behaviors on a spectrum from incivility to violence, and how they can fester as a social phenomenon
  • How employees, managers, and company leaders may inadvertently support a negative environment
  • Organizational risk factors for bullying and harassment, so you can work to change them
  • How to review and update your harassment policies and ensure that they are communicated to the workforce
  • How to communicate with your employees and allow them to let you know when things are not good at work
  • How not addressing incivility is causing people to lose their trust in you
  • Techniques to use when a negative employee blames other or denies responsibility
  • Coaching tips for confronting bad behavior
  • And much more!

About Your Presenter

Catherine Mattice Zundel, MA, SPHR, SHRM-SCP Consultant Civility PartnersCatherine Mattice Zundel, MA, SPHR, SHRM-SCP
Consultant
Civility Partners

Catherine Mattice Zundel, MA, SPHR, SHRM-SCP, is an internationally recognized expert on the topic of workplace bullying, and she partners with her clients to effectively eradicate it through proactive, strategic approaches. She has also served as an expert witness several times in bullying-related cases and has published articles in a variety of industry trade magazines, appeared on CNN and NPR, and been cited in nationwide news venues such as Forbes, The Washington Times and Psychology Today. She co-authored the book, BACK OFF! Your Kick-Ass Guide to Ending Bullying at Work, which Ken Blanchard called, “the most comprehensive and valuable handbook” on the topic. And she’s released a second book entitled, SEEKING CIVILITY: How Leaders, Managers & HR Can Create a Workplace Free of Bullying, and third entitled, Stand Up, Speak Out, which is a collection of stories from people who were bullied but are now thriving.

Have a specific question related to the topic of this audio conference? Post it here and get an answer during the event, time permitting, or in a follow-up e-mail from the audio conference presenter. This is only available to audio conference registrants.

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