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Human Error: Predicting and Preventing It to Improve Safety Performance

Human Error: Predicting and Preventing It to Improve Safety Performance

Product Code: YGWA031819

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Human Error: Predicting and Preventing It to Improve Safety Performance

Live Webinar: Monday, March 18, 2019

1:30 p.m. to 3:00 p.m. Eastern / 10:30 a.m. to 12:00 p.m. Pacific


WEBINAR SNAPSHOT: Learn how to predict and prevent human error that leads to causing workplace accidents.


 

Complex systems require human involvement to maintain productivity, quality, and safety; consequently, human error is an inherent risk. However, completely eliminating human error would require us to stifle the best source of creativity, flexibility, and problem-solving ability.

In addition, our perception of risk often is not a reliable measure of the actual hazards. The hazards most likely to cause harm are not necessarily the ones that get noticed.

Therefore, instead of seeking to eliminate human error altogether—an impossible goal—we must understand the common sources of error, predict when and where errors are most likely to occur, and prevent the riskiest errors—those likely to cause the most severe consequences for safety, quality, and productivity. Armed with this understanding, we can design or modify systems and jobs to prevent error, cultivate strategies to reduce individual error, and implement safeguards that mitigate negative outcomes when errors occur.

Join us on March 18 for an all-new webinar that will focus on hazard recognition traps, why people don’t accurately perceive risk, and why we don’t always act on the risks we identify.

Steve Roberts will shed light on how to tell whether and how human error could lead to costly and potentially serious or deadly accidents in your workplace—and the steps to take now to these catastrophes.

You’ll learn how to:

  • Identify the various types and causes of human error
  • Understand organizational systems that influence human error
  • Identify hazard recognition traps that prevent us from noticing seemingly obvious hazards
  • Implement job design principles to allow for error identification and correction
  • Develop fault-tolerant systems to mitigate the negative effects of error
  • Apply your understanding of human error and risk to improve safety performance

About Your Presenter:

Steve RobertsSteve Roberts
Co-founder & Senior Partner
Safety Performance Solutions, Inc.

Steve Roberts is co-founder and senior partner at Safety Performance Solutions, Inc. He earned an M.S. in Industrial/Organizational Psychology from West Chester University and an M.A. and Ph.D. in Applied/Experimental Psychology with a focus in Organizational Behavior Management from Virginia Tech.

His specific areas of expertise include the design, implementation, and evaluation of behavior and people-based safety processes, the assessment of organizational culture to guide safety interventions, increasing employee involvement in safety activities, organizational management systems design, organizational leadership development, and understanding and reducing human error in the workplace.

Before co-founding Safety Performance Solutions in 1995, Steve was a research associate with Management Systems Laboratories (MSL) and the Center for Organizational Performance Improvement of the Industrial and Systems Engineering Department of Virginia Tech and safety consultant with Make-A-Difference, Inc.