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HR Hotline

HR Hotline

Product Code: HRHOT

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Live help from HR Experts you can rely on, with the urgency you need

Use BLR’s HR Hotline and get answers to your most challenging queries in one business day. Our experienced employment law attorneys & experts provide the advice you need to stay compliant.

Subscribers simply login to their HR Hotline account (hosted on HR Hero), and access our experts using three options:

  • Phone
  • Email
  • Live Chat

All 3 provide answers to your submitted questions in as little as one business day, helping you avoid stalling during HR challenges and employment law issues.

Topics covered:

  • Benefits & Leave
  • Compensation
  • Discrimination
  • Health & Safety
  • HR Administration
  • Performance & Termination
  • Staffing & Training
  • Unions
  • Much more

HR Hotline Subscriber Benefits:

  • Avoid expensive hourly attorney rates & HR consultant fees
  • Personalized, immediate responses when you need them most, available via phone, live chat or email
  • Options available to meet your needs – choose from 4 different tiers, or contact our solution team for custom options
  • Discounts for HR Hero subscribers!

 Please allow 48 business hours after purchase to allow for account setup. Email notification with instructions will be sent out when your account is ready to access.

FAQ - Frequently Asked Questions

Q: Who uses HR Hotline?

A: HR Hotline is designed for professionals who need a faster, more personal approach to their specific HR & employment law questions. The HR Hotline is used by HR Managers, HR Consultants, Insurance Companies, Brokers, and PEOs.

Q: How do I submit questions?

A: After logging into your HR Hotline account located on HR Hero, you can submit questions via phone, live chat or email.

Q: When is the Hotline Staffed?

A: HR Hotline is staffed 9:00 AM – 6:00 PM Eastern, Monday – Friday, excluding Friday. Any calls, emails or chats that come in after hours will be responded to within one business day.

Q: How are my answers delivered?

A: While conversations take place over phone & live chat, finalized answers are always delivered by email, written out in clear, Plain-English explanations.

Q: Do I have to have a HR Hero subscription to use the HR Hotline?

A: No – while HR Hero subscribers can add the HR Hotline to their subscription at discount, it is not a necessary component of a HR Hotline subscription. HR Hotline offers an alternative to solving employment law & HR questions.

Q: What is the difference between the Ask The Expert service on HR Hero and HR Hotline?

  HR Hero Ask The Expert

  HR Hotline

  3 business day turnaround

  In as little as one business day turnaround

  Email availability

  Email, live chat, and phone availability

  10 annual question limit (with standard subscription)

  Various options available to fit your needs


Q: If I’m a HR Hero subscriber, how do I subscribe at the discounted rate?

A: Contact your account representative or BLR Customer Service at or 800.727.5257 to add HR Hotline and take advantage of HR Hero subscriber savings.

Q: Who staffs the HR Hotline?

A: BLR’s team of legal analysts & lawyers, who have combined hundreds of years of experience in employment law.

Q: What happens when I run out of questions during my monthly amount?

A: HR Hotline customers who use up their monthly amount may choose to upgrade to the next level, or purchase additional questions.

Q: If responded to by an attorney, will my answer be considered “legal advice”?

A: While HR Hotline answers often provide enough information for you to analyze your situation and move forward with a solution, all HR Hotline responses to questions and inquiries do not constitute legal advice.

Subscription Options


Total questions/year*

Monthly cost**

Yearly subscription amount

Cost per question





















*Unused monthly amounts do not roll over into subsequent months
**Billed annually