Keep the Peace at Work: Conflict Management Tactics for Supervisors and HR - on CD
Any time you have two or more human beings working together, it’s inevitable: there will be conflict between them. What may start out as a minor scuffle between co-workers can quickly escalate into a full-blown argument or worse if it's not promptly and properly addressed. And this is where your supervisors come into play.
Supervisors are in the trenches and are often the first ones to spot the early stages of a conflict. In fact, 30 to 40 percent of your managers' daily activities are devoted to dealing with conflict. The problem is that many managers aren't exactly sure what they need to do when they find themselves in these uncomfortable situations.
In order to keep your employees safe and happy, and your organization productive and efficient, it's crucial for you to understand how to manage and prevent workplace conflict -- and how to train your supervisors.
By watching this interactive webinar, you'll learn:
- Tips for managing workplace conflicts
- Skills all managers must possess to effectively communicate with employees
- The all-important dos and don'ts of conflict management
- How to successfully conduct a conflict-management assessment
- Other tools you can start using today to rein in workplace conflict
- And more
In just 90 minutes, you'll learn the best practices for managing conflict in the workplace. Order now!
About your presenter:
Kimberly A. Benjamin, PHR, started Be Blessed Career Consulting Inc. and HR Strategies Plus LLC to be a resource for people who need assistance in career planning, goal setting, and new business development. Ms. Benjamin is also the Executive Director of A Purposed Transition, a non-profit organization designed to assist people in discovering their purpose through career and entrepreneurship exploration. Ms. Benjamin has more than 20 years of human resource experience working for Fortune 500 Companies such as General Motors, Ford Motor Company, ITT Industries, Walmart, Toys-R-Us, University of Michigan, Cornerstone Schools, and the Michigan Primary Care Association. She teaches human resource management and entrepreneurship classes at University of Michigan College of Business, Wayne County Community College, Concordia University, and the Kingdom Business Institute.